The Client Engagement Team, a group of engagement experts, designs an optimal model for each customer based on specific requirements, strategy, and previous experience in outsourcing projects. Whether the client has mature and efficient IT processes or is brand new to the world of offshore software development, the right framework is ironed out in detail before the work begins.

The client engagement process is vital to the effectiveness of any outsourcing relationship. To accommodate each client requirement, outsourcePK offers the client engagement framework:

• Determines the best starting point to address each client's business goals, technical environment, experience level and outsourcing strategy
• Keeps a laser focus on the Return on Outsourcing (ROO) goals of each client so projects remain in sync with business and technical goals
• Tailors the processes, rules, and methodologies to suite each client's requirements. Flexibility becomes a key element in minimizing engagement risks
• Focused on minimizing risks & hidden costs of engagement
• Supported by a dedicated client engagement team
• Formalized, continuous and iterative process for optimizing engagement parameters and building client engagement roadmap
• Provides a less stressful route to high quality, industrial-strength offshore developed software and solutions - without the limitations of pre-packaged software, fully customized solutions or the cost and resource drag of "from scratch"
• Adjusts the optimal engagement model to the precise needs of each customer based on their specific requirements, strategy and previous outsourcing experience

outsourcePK provides an effective, economical Global Delivery Model based on proven methodologies and applying Customer Relationship Management (CRM).